Project Overview
Verbal Scripts is a professional human transcription platform serving 1,000+ clients across legal, medical, academic, and corporate industries. Inficom built the complete web application using Next.js for a blazing-fast frontend with server-side rendering for SEO, Node.js for the backend API, and MongoDB for flexible data management. The platform supports secure file uploads via AWS S3, real-time order tracking, and automated transcript delivery via email and client portal.
The system features two separate portals a client-facing dashboard where users upload audio/video files and track orders, and a transcriber portal where freelance transcriptionists claim jobs, submit work, and get paid. The 4-step workflow (Transcribe → Review → Proofread → Format) is fully managed through the platform, ensuring the 99% client satisfaction rate the business proudly maintains across 20,000+ completed projects.
The system features two separate portals a client-facing dashboard where users upload audio/video files and track orders, and a transcriber portal where freelance transcriptionists claim jobs, submit work, and get paid. The 4-step workflow (Transcribe → Review → Proofread → Format) is fully managed through the platform, ensuring the 99% client satisfaction rate the business proudly maintains across 20,000+ completed projects.